Our Commitment To Quality Products
As part of our commitment to quality and innovation, we operate our own state-of-the-art testing laboratory at our Atlanta headquarters. Based on a quality management system outlined in ISO 17025, Halco Lighting Laboratories features a goniophotometer for photometric testing as well as a temperature-controlled integrating sphere that tests environmentally sensitive products. We conduct a number of tests according to IESNA standards, including photometric distribution, light output, color and electrical properties. The Halco Lighting Laboratories product testing facility ensures continuous quality control and outstanding product performance.
At Halco Lighting Technologies, we are committed to quality and service.
We measure our success by one standard, customer satisfaction.
With this in mind, we offer you Halco's Quality Assurance guarantee:
Should you encounter any product from Halco Lighting Technologies that fails to perform according to specifications, contact your Customer Care Specialist immediately. If our product is found to be defective in either material or workmanship, we will credit your account or replace the product at no charge. In order to better maintain our standard of quality, we reserve the right to inspect any defective product.
We make this assurance to clearly demonstrate our commitment to your satisfaction.
Contact your Customer Care Specialist
Our knowledgeable and empowered Customer Care Team are available to answer your questions. Please let us know how we can help!